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Privacy and data protection

When completing forms you will be asked for personal information such as name, address and bank details. It is only when you supply this type of information that you can be personally identified. By completing this form you are giving consent for your information to be processed.

Information may be collected:

  • to fulfil your request to register as an accredited contractor
  • Information Collected typically includes, names, & contact information
  • Names and addresses of any reference contacts are held under the assumption that you have obtained consent from them to provide this data,

We are a Data Controller registered with the Information Commissioner's Officer for the purpose of processing personal data in the performance of its legitimate interests as a provider of housing. Any information held by us will be processed in compliance with the principles set out in the Data protection Act 2018. We are committed to

  • continue to strengthen our procedures for maintaining the confidentiality of all personal information we hold
  • require all of our employees and contractors to comply fully with this policy and data protection principles
  • hold the minimum personal information necessary to enable us to perform our functions which is erased once the need to hold it has passed
  • make every effort to ensure this information is accurate, up-to-date and that any inaccuracies are corrected without unnecessary delay
  • obtain all personal data in accordance fairly and lawfully design our systems and processes to comply with data protection principles
  • not publish personal data on our website without the explicit consent of its subject
  • take immediate action if we discover that our policies are not being complied with

Please see our Data Protection Policy for further information on how Anchor Hanover is committed to protecting the data of customers, suppliers and staff members You can find out more about the new data protection regulations from the Information Commissioners website at www.ico.org.uk

Any personal information will only be disclosed for notified purposes to:

  • our staff: where the information is vital to their work
  • the courts: under the direction of a court order
  • our partners: strictly in accordance with agreed protocols
  • others: as detailed in the notified register entry

We will retain your information in line with our corporate retention policy for supplier information.

Under the Data Protection Act 2018 you can request to see what information we hold about you. This is known as a subject access request. The request must be made to our Data Protection team email Dataprotection@hanover.org.uk

If you are unhappy with the way we manage your personal information you can contact our Data Protection Officer as follows.

In writing to:
Data Protection Officer
Anchor Hanover Group
The Heals Building,
Suites A&B,
London WC1E 7HJ

By email to dataprotection@hanover.org.uk

If you have serious concerns about the way your information is being managed, you can contact the Information Commissioners office at www.ico.org.uk.